**Effective Date:** - Sep 5, 2025

**Last Updated:** -Sep 5 2025

VigilantBytes LLC (“VigilantBytes,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, software, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other identifiers.
- Account & Authentication Data: Login credentials, access logs, and user role details.
- Service Usage Data: Metadata, configuration data, and audit logs.
- Technical Data: IP addresses, browser type, operating system, device identifiers, and cookies.
- Customer Data: Information processed through our Services (e.g., AWS, SaaS, or on-premises configuration data).

We use collected information to:
- Provide, operate, and improve our Services.
- Process transactions and deliver purchased products.
- Respond to support requests.
- Conduct audits, compliance assessments, and risk analysis.
- Enhance security and prevent fraud.
- Send updates, notices, and marketing (where permitted).
- Comply with legal or contractual obligations.

We do not sell your personal information. We may share data with:
- Service Providers: AWS, Bubble.io, payment processors.
- Legal Obligations.
- Business Transfers.
- Authorized Users (administrators).

We implement SOC 2 and NIST aligned controls:
- Encryption in transit and at rest.
- Role-based access controls.
- Regular scanning and monitoring.
- Audit logging and retention policies.

For licensed Users of our ByteGuard application, we retain data as long as necessary for services, compliance, or legal requirements. Audit logs are generally retained for at least 90 days.

Depending on your location, you may have the right to:
- Access, correct, or delete your information.
- Restrict or object to processing.
- Request a copy of your data.
- Withdraw consent for marketing.
Contact us at support@vigilantbytes.com

We may use cookies to improve user experience, analyze site usage, and provide tailored content. Manage cookies in your browser settings.

For EU/EEA users:
- Legal Bases: consent, contract, legal obligation, legitimate interests.
- Transfers: safeguarded by Standard Contractual Clauses.
- Rights: access, rectify, erase, restrict, portability, object, complaint with Data Protection Authority.
Contact: support@vigilantbytes.com

For California residents:
- Right to Know.
- Right to Delete.
- Right to Opt-Out of Sale/Sharing (we do not sell data).
- Right to Correct.
- Right to Limit Use of Sensitive Data.
Requests: support@vigilantbytes.com. We will not discriminate for exercising rights.

Services are operated in the U.S. Data is transferred and processed in the U.S. under this Policy.

We do not knowingly collect information from children under 13 (or local legal age).

We may update this Policy from time to time. Updates will be posted with a new 'Last Updated' date.

VigilantBytes LLC
40770 Las Palmas Ave
Fremont, CA 94539
Email: support@vigilantbytes.com

Acknowledgement

By signing up, for Login, I agree to the Privacy Policy and Terms of Service